Shipping Policy

Shipping & Delivery Policy

At KwickClick, we aim to process and deliver your orders safely, securely, and on time. This Shipping & Delivery Policy explains our order processing time, delivery timelines, shipping charges, order tracking, and what to do in case of a delayed, lost, or damaged shipment.

Shipping across India

KwickClick offers Pan-India delivery to serviceable locations across India.
We deliver orders through our logistics and courier partners to eligible delivery addresses across the country. Delivery availability may depend on PIN-code serviceability and the availability of courier services in a particular location.

Order Processing Time

Orders are generally processed within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays will generally be processed on the next business day.

Processing time refers to the time required to prepare and dispatch your order. The delivery period begins after your order has been dispatched.

Shipping Charges

Shipping charges, if applicable, may vary depending on the product, order value, delivery location, and applicable shipping conditions.

The applicable shipping charge, if any, will be displayed at checkout before you complete your purchase.

Free Shipping

We offer free shipping on orders above ₹999, subject to applicable terms and conditions.

Orders below ₹999 may be subject to applicable shipping charges, which will be displayed at checkout.

Delivery Time

Most orders are delivered within 3–7 business days after dispatch.

The actual delivery time may vary depending on:

  • Delivery location and PIN code
  • Courier service availability
  • Weather conditions
  • Public holidays
  • High demand or sale periods
  • Unexpected logistical delays
  • Other circumstances beyond our reasonable control

The estimated delivery date shown at checkout or communicated with your order should be considered the most relevant delivery estimate for your shipment.

Please note that delivery timelines are estimates and are not guaranteed unless specifically stated otherwise.

Order Tracking

Once your order has been dispatched, we will send an email containing your tracking information to the email address associated with your order.

You can use the tracking details provided in the shipping confirmation email to check the current status of your shipment.

Please note that tracking information may take some time to become active after the order has been handed over to the courier partner.

Delivery Attempts

Our courier or logistics partner may make one or more delivery attempts at the delivery address provided with your order.

To help ensure smooth delivery, please make sure that the following information is entered correctly when placing your order:

  • Full name
  • Mobile number
  • Complete delivery address
  • City and state
  • PIN code

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, the PIN code is non-serviceable, or for another delivery-related reason, further delivery attempts or other arrangements may depend on the courier partner's applicable procedures.

Delayed Orders

While we aim to deliver orders within the estimated timeframe, occasional delays may occur due to courier operations, weather conditions, public holidays, high order volumes, or other circumstances beyond our reasonable control.

If your order has not been delivered within the estimated delivery period, don't hesitate to get in touch with our customer support team with your order number and registered contact details.

We will check the shipment status and assist you with the available next steps.

Lost Shipments

If your shipment appears to be lost during transit, please contact our customer support team as soon as possible with your order details.

We will review the shipment status and, where applicable, coordinate with the relevant courier or logistics partner to investigate the issue.

If the shipment is confirmed as lost, we will work towards an appropriate resolution, which may include a replacement or refund, subject to product availability, order details, and our applicable policies.

Damaged Packages or Products

If your package or product arrives damaged, please get in touch with our customer support team as soon as possible.

To help us investigate and resolve the issue, we may request:

  • Order number
  • Photographs of the outer package
  • Photographs of the product and packaging
  • A description of the damage
  • Unboxing photographs or video, where available
  • Other relevant information, if required

We will review the information provided and take appropriate action based on the circumstances of the case and our applicable Return & Refund Policy.

Incorrect or Incomplete Delivery Address

Customers are responsible for providing accurate and complete delivery information when placing an order.

Please carefully check your name, mobile number, address, city, state, and PIN code before completing your purchase.

If you need to request a change to your delivery address after placing an order, please contact our customer support team as soon as possible.

Address changes may not be possible once an order has been processed or dispatched.

Delivery during Sales, Holidays & High-Demand Periods

During major sales, festive seasons, public holidays, or periods of unusually high order volume, order processing and delivery may take longer than the standard estimated timeframe.

We recommend placing orders in advance if you have a specific delivery requirement.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, you can contact our customer support team through:

Email: kwickclick3@gmail.com
Phone: 9311127285

When contacting us regarding an order, please keep your order number ready so that our team can assist you more efficiently.

Changes to This Shipping Policy

KwickClick may update this Shipping & Delivery Policy from time to time to reflect changes in our services, logistics operations, or business practices.

Any updates will be published on this page. The revised policy will apply from the date of publication unless otherwise stated.